Collections: Student Textbook List
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Browse by Course Code -- GAHM303
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Records: 1-6 / 7 |
| Faculty | Teaching Staff | Course Code | Title/Author | Ed. | Publisher | Year | Call No. | Required Text | Reference Text | Academic Year |
| FBA | Dr. Iris Sheungting Lo | GAHM303 | Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. | 1st | Cengage Learning - Delmar | 2012 | TX 911.3 C8 For 2012 | 
| 2014-2015 Semester 1 |
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| FBA | Dr. Iris Sheungting Lo | GAHM303 | Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. | 1st | Cengage Learning - Delmar | 2012 | TX 911.3 C8 For 2012 |
| 2014-2015 Semester 1 |
|
| FBA | Dr. Iris Lo | GAHM303 | Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. | 1st | Cengage Learning - Delmar | 2012 | TX 911.3 C8 For 2012 |
| 2012-2013 Semester 1 |
|
| FBA | Dr. Iris Sheungting Lo | GAHM303 | Service quality management in hospitality, tourism, and leisure / edited by Jay Kandampully, Connie Mok, Beverley Sparks. | 1st | Haworth Hospitality Press | 2001 | TX 911.3 M27 Ser |
| 2014-2015 Semester 1 |
|
| FBA | Dr. Iris Sheungting Lo | GAHM303 | Service quality management in hospitality, tourism, and leisure / edited by Jay Kandampully, Connie Mok, Beverley Sparks. | 1st | Haworth Hospitality Press | 2001 | TX 911.3 M27 Ser |
| 2014-2015 Semester 1 |
|
| FBA | Dr. Iris Lo | GAHM303 | Service quality management in hospitality, tourism, and leisure / edited by Jay Kandampully, Connie Mok, Beverley Sparks. | 1st | Haworth Hospitality Press | 2001 | TX 911.3 M27 Ser |
| 2012-2013 Semester 1 |
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