Newly Available Titles (Archive: October, 2011)

Newly Available Titles

Newly Available Titles (Archive)

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All Western Language Chinese


Author : Hernon, Peter
Title : Assessing service quality : satisfying the expectations of library customers /
Call No. : Z 711 Her 2010
Publication Year : 2010.
Library URL : http://umaclib3.umac.mo/record=b2273492